If the Power light is on steady, print a self-test page as done in Step one. Wait until this warm-up period is complete before going to the next step.Ĩ. Lights may flash and the carriage may move. NOTE: The printer may go through a warm-up period of up to two minutes. If the printer does not automatically turn on, press the Power button. Replace the rear access door, and close the top access door.ħ. Check for and remove any paper still in the printer.Ħ. Remove the rear access door or duplexer (if installed) from the back of the printer.ĥ. Check the paper path all the way to the left side and remove any paper still in the printer.Ĥ. Move carriage all the way to the right side. Check the paper path all the way to the right side and remove any paper still in the printer. Move carriage all the way to the left side. Check for any paper or object that may be restricting the carriage. Check the paper path all the way to the left side and remove any paper still in the printer. Move carriage all the way to the right side.į. Check for any paper or object that may be restricting the carriage.Į. If the carriage is stuck on the left side:ĭ. Move carriage all the way to the left side.Ĭ. Check for any paper or object that may be restricting the carriage.ī. If the carriage is stuck on the right side:Ī. Always use caution when removing jammed paper from inside the unit. NOTE: Do not use any tools or other devices to remove jammed paper. Some paper may be jammed in different locations than those shown in the photos below.įigure 4: Top view of paper jammed on the left sideįigure 6: Top view of paper jammed on the right side A paper jam can cause the error message and the carriage stall. Make note of where the carriage is stuck and look for jammed paper. Failure to disconnect the power cord from the rear of the unit can cause damage when removing jammed paper.ģ. NOTE: Make sure the printer is on before disconnecting the power cord. Do not reconnect them until instructed to later. Leave the printer on and then disconnect the power cable and the USB or Ethernet cable from the back of the printer. If it does not print, proceed to the step two.įollow the steps below to clear the printer of any jammed paper and reset the printer.ġ. Make sure the printer now prints from the computer (if installed on one). If it prints a test page, there is no need to follow the remaining steps, as the error message may be false. To resolve this issue, follow the steps below in the order presented.ģ. The print carriage is the device which contains the print head and moves left to right during printing. The Carriage Jam: Open Door, clear carriage jam, and then press OK to continue error message may display on the front panel of the all-in-one. The print carriage may get stuck on either side or in the middle of the printer. APO/FPO, Afghanistan, Alaska/Hawaii, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Argentina, Armenia, Azerbaijan Republic, Belarus, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Cook Islands, Costa Rica, Côte d'Ivoire (Ivory Coast), Djibouti, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Islas Malvinas), Fiji, French Polynesia, Gabon Republic, Gambia, Georgia, Ghana, Greenland, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Iraq, Jamaica, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macedonia, Madagascar, Malawi, Mali, Marshall Islands, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, Niger, Nigeria, Niue, Palau, Panama, Papua New Guinea, Peru, Puerto Rico, Russian Federation, Rwanda, Saint Helena, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, San Marino, Senegal, Serbia, Seychelles, Sierra Leone, Solomon Islands, Somalia, Suriname, Svalbard and Jan Mayen, Swaziland, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, US Protectorates, Uganda, Ukraine, Uzbekistan, Vanuatu, Vatican City State, Venezuela, Vietnam, Virgin Islands (U.S.SOURCE: carriage jam on hp photosmart printer
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |